Terms and Conditions
A. OPERATIONAL HOURS
- Staff Operational Hours
a. Tuesday – Saturday : 9 AM – 6 PM (LT)
b. Sunday – Monday : OFF
c. Public Holiday : OFF - Event Operational Hours
a. Monday – Sunday : 24 hours
B. BOOKING REGULATIONS
- Tenants are required to survey the venue before making a reservation to see the room layout in person.
- After the venue survey is conducted, Tenant must periodically check the room’s availability, desired date, and time through the website https://piccreativespace.id.
- Venue surveys can only be conducted during staff operational hours and appointments must be made to avoid conflicts with other activities.
- The maximum duration for the venue survey is 1 hour, including any delays by the tenant in arriving at PIC Creative Space.
- If Tenant deal with all the agreements, they must proceed with the booking process through the website accompanied by full payment.
- PIC Creative Space does not apply a down payment (DP) system.
- Schedules booked through the website cannot be CANCELLED / RESCHEDULED / REFUNDED, except in cases of force majeure.
- After Tenant completes the booking process through the website, our staff will contact Tenant for a Technical Meeting.
- Additional items (such as manpower for lighting, cleaning fees, etc.) beyond the room rental will be discussed during the Technical Meeting.
- If there are additional charges that must be paid by Tenant (such as manpower for lighting, cleaning fees, etc.), PIC Creative Space will issue another invoice after the Technical Meeting, and Tenant must settle the payment for that invoice before the event takes place.
C. VENUE ACCESS & OVERTIME
- Tenant can enter the room according to the rental hours booked through the website. For example:
- If Tenant books on the website from 9:00 AM to 1:00 PM, Tenant can only enter the room at 9:00 AM.
- If Tenant arrives at PIC Creative Space at 8:00 AM but the booked rental time on the website is 9:00 AM, Tenant still needs to wait until the scheduled time to enter the venue.
- The overtime fee will be charged directly if the event cannot be completed within the rental hours booked through the website. For example:
- If a tenant books on the website from 3:00 PM to 6:00 PM, the event must be finished, and the area must be cleared by 6:00 PM.
- Overtime will be calculated from 6:01 PM to 7:00 PM on an hourly basis.
- Overtime fees will be applied to all items rented by Tenant from PIC Creative Space, such as rooms, manpower, cameras, etc.
- Overtime must be paid before Tenant leaves the venue.
- Tenant(s) cannot extend overtime if there are other activities scheduled after the booked rental hours through the website.
- The overtime fee for the room follows the normal rate for each room, and the overtime fee for manpower is IDR 100,000 per manpower per hour.
D. TECHNICAL MEETING
- Tenant is required to conduct one technical meeting with staff from PIC Creative Space and all appointed vendors & partners, such as caterer, photographers, videographers, musicians, manpower, event organisers, and others.
- The technical meeting can only be conducted during staff operational hours, and an appointment must be made to avoid conflicts with other activities.
- The technical meeting can be conducted in two ways: ONSITE & ONLINE, so Tenant needs to choose one of these methods.
- The maximum duration of the technical meeting is 2 hours, including any delays by Tenant in arriving at PIC Creative Space (if onsite) or joining via Zoom meeting (if online).
- The technical meeting is not a rehearsal, so turning on the AC and other equipment such as multimedia, lighting, sound system, TV, etc., is not allowed.
- The technical meeting is not a rehearsal or final rehearsal, so no preparation or practice is allowed other than the technical meeting with PIC Creative Space.
- If Tenant does not conduct the technical meeting, all risks are the responsibility of the Tenant.
- The agreements made during the technical meeting serve as a work reference for all parties.
- PIC Creative Space is not responsible for any changes made by Tenant or any partners outside of the technical meeting agreements.
E. LOADING IN & LOADING OUT
- Loading hours
- Normal loading hours are from 6:00 PM to 10:00 PM, with a fee of IDR 1,000,000 per loading.
- Overtime loading hours are from 10:00 PM to 5:00 AM, with a fee of IDR 500,000 per hour.
- Normal and overtime loading will be calculated after the last event on that loading day is finished, and if there is no last event, it will be calculated after staff operational hours end at 6:00 PM.
- During the loading process, it is not allowed to turn on the AC and other equipment such as TV, cameras, multimedia, lighting, and sound system.
- Electricity such as lights & AC will be turned on according to the agreed loading hours.
- Booked schedules for loading cannot be CANCELLED / RESCHEDULED / REFUNDED, except in cases of force majeure.
F. TAX
- PIC Creative Space / PT Pilar Inspirasi Citra is a NON-TAXABLE ENTREPRENEUR that does not issue VAT.
- The tax paid is the final income tax on rent, namely PPh 4.2 (Withholding Tax).
- Proof of tax payment will be provided by PIC Creative Space to Tenant before the 15th of the following month after Tenant finishes the payment.
G. RULES & REGULATIONS
- A cleaning fee of Rp 300,000 per room will be charged directly to Tenant if outside food and drinks are brought in and consumed inside the space.
- Electricity provided by PIC Creative Space is 8,000 watts (FOV) for use by Tenant without any additional allowance.
- It is mandatory to maintain cleanliness while at PIC Creative Space.
- It is mandatory to maintain cleanliness in the toilets, prayer room, lobby, smoking area, and parking area while at Wisma Staco Building.
- It is not allowed to bring, move, or alter PIC Creative Space’s equipment.
- It is not allowed to damage, nail, or attach anything that leaves marks throughout PIC Creative Space and the Wisma Staco Building environment.
- It is not allowed to leave or discard banners and flower boards in PIC Creative Space’s trash cans or the Wisma Staco Building.
- Smoking and vaping are not permitted anywhere within PIC Creative Space and the Wisma Staco Building environment.
- Cooking is not permitted anywhere within PIC Creative Space and the Wisma Staco Building environment.
- Bringing firearms or sharp weapons, alcoholic beverages, and illegal drugs is not permitted anywhere within PIC Creative Space and the Wisma Staco Building environment.
- It is not permitted to use the name, number, and address of PIC Creative Space for personal purposes without prior information and agreement from PIC Creative Space.
- It is not permitted to use electrical outlets or sockets outside those designated without permission from PIC Creative Space.
- Motorcycle, car, and bicycle parking areas from PIC Creative Space are located within the Wisma Staco building area, so Tenant must adhere to all regulations established by Wisma Staco.
- PIC Creative Space does not have its own toilets and prayer rooms, so Tenant may use the facilities provided by Wisma Staco and must follow all regulations established by Wisma Staco.
- Activities proceed according to the reservation
- Access for Tenant to enter the room will be opened according to the rental hours booked through the website.
- PIC Creative Space does not provide extra time before or after for Tenant to do loading in/out or other preparations.
- Preparations by Tenant are included in the rental hours, so Tenant must extend the rental hours booked through the website if additional time is needed for loading in/out or other preparations.
- PIC Creative Space does not accept any form of item deposit to be placed inside or outside the room before or after the rental hours booked through the website.
- Tenant Brings Private Vendors or Other Collaborators
- Tenant is responsible for any accidents or negligence caused by vendors or other collaborators, and PIC Creative Space will seek compensation from Tenant for any losses caused by these vendors or collaborators.
- Tenant together with vendors or other collaborators, must clean up all generated trash (including banners or flower boards) and dispose of them in the main trash bins within the Wisma Staco Building environment.
- Tenant together with vendors or other collaborators, are not allowed to decorate beyond what was agreed upon during the technical meeting.
- Tenant, together with vendors or other collaborators, are not permitted to damage, nail, or attach anything that leaves marks on carpets, floors, walls, soundproofing materials, curtains, glass, doors, interiors, and other equipment or furnishings in the venue. Negligence resulting in damage will incur repair costs.
- Tenant, together with vendors or other collaborators, can only use the room during the rental hours booked through the website and are not permitted to use other areas within PIC Creative Space and the Wisma Staco Building environment.
- Tenant, together with vendors or other collaborators, is prohibited from bringing, moving, or altering equipment owned by PIC Creative Space.
- PIC Creative Space does not accept any form of item deposit from vendors or other collaborators to be placed inside or outside the room before or after the rental hours booked through the website.
- Tenant, together with vendors or other collaborators, must adhere to the rules and regulations applicable at PIC Creative Space.
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