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Terms and Conditions

Read in Bahasa Indonesia

A. OPERATIONAL HOURS

  1. Event Operational Hours
    Monday – Sunday : 24 hours
  2. Staff Operational Hours
    a. Tuesday – Saturday : 9 AM – 6 PM (LT)
    b. Sunday – Monday : OFF
    c. Public Holiday : OFF
    d. Collective Leave Days : OFF

B. BOOKING REGULATIONS

  1. Tenants are required to survey the venue before making a reservation to see the room layout in person. PIC Creative Space is not responsible for any risks arising from booking without a prior survey.
  2. After the venue survey is conducted, Tenant must periodically check the room’s availability, desired date, and time through the website https://piccreativespace.id. This check must be done regularly, as the schedule is open to the public and may change at any time if another tenant makes a booking.
  3. If the tenant has agreed to the selected room, available schedule, and PIC Creative Space’s Terms & Conditions, they must immediately proceed with the booking to secure the room before another tenant does.
  4. PIC Creative Space does not apply a down payment (DP) system. The booking process can only be done through the website and must be accompanied by full payment.
  5. Rooms and schedules that have been booked cannot be CANCELED, RESCHEDULED, or REFUNDED for any reason, except in the case of force majeure.
  6. After Tenant completes the booking process through the website, our staff will contact Tenant for a Technical Meeting.

C. VENUE ACCESS & OVERTIME

  1. Tenant can enter the room according to the rental hours booked through the website. For example:
    • If Tenant books on the website from 9:00 AM to 1:00 PM, Tenant can only enter the room at 9:00 AM.
    • If Tenant arrives at PIC Creative Space at 8:00 AM but the booked rental time on the website is 9:00 AM, Tenant still needs to wait until the scheduled time to enter the venue.
  2. If the tenant brings vendors or partners such as booth tenants, catering, decoration, photobooth, event organizers, etc., the tenant must inform them that access to the room is only allowed according to the booked rental hours. For example:
    • If a vendor or partner arrives at PIC Creative Space at 08:00 AM, but the booked rental time starts at 09:00 AM, they must wait until the rental time begins before entering the room.
  3. The tenant must complete the event and clear the area before the rental period ends. Overtime charges will be applied immediately if the area is not cleared according to the booked rental time. For example:
    • If the tenant books a room from 3:00 to 6:00 PM, the event must conclude before 6:00 PM, and the area must be cleared by 6:00 PM.
    • Overtime will be charged starting from 18:01 WIB, calculated per hour.
  4. Overtime room charges follow the standard rates for each room (promotions and discounts do not apply), and the overtime fee must be paid before the tenant leaves the venue.
  5. Tenants cannot extend their rental time if there is another event, internal activity, or any other scheduled use of PIC Creative Space after their booked rental period.
  6. For reference, PIC Creative Space provides a 1-hour gap between each event or activity. This break allows the PIC Creative Space team to adjust the room setup, prepare for the next event, or leave the venue if no further events are scheduled.

D. VENUE SURVEY

  1. Tenants, along with their vendors or partners, are required to conduct at least one venue survey to view the room layout and facilities in person. PIC Creative Space is not responsible for any issues arising from room bookings made without a prior venue survey.
  2. Venue surveys can only be conducted during staff operational hours and must be scheduled in advance to avoid conflicts with other activities.
  3. The venue survey duration is 30 minutes, including any delays in arrival by the tenant or their vendors/partners.
  4. During the venue survey, multimedia, lighting, and sound systems may be turned on.
  5. PIC Creative Space reserves the right to refuse a venue survey if the tenant has not scheduled an appointment in advance, especially if their visit coincides with another event, venue survey, or technical meeting of other clients.

E. TECHNICAL MEETING

  1. Tenant is required to conduct one technical meeting with staff from PIC Creative Space and all appointed vendors & partners, such as caterer, photographers, videographers, musicians, manpower, event organisers, and others.
  2. The technical meeting can only be conducted during staff operational hours, and an appointment must be made to avoid conflicts with other activities.
  3. The technical meeting can be conducted in two ways: ONSITE & ONLINE, so Tenant needs to choose one of these methods.
  4. The maximum duration of the technical meeting is 1 hours, including any delays by Tenant in arriving at PIC Creative Space (if onsite) or joining via Zoom meeting (if online).
  5. If the technical meeting is conducted ONSITE, equipment such as multimedia, lighting, and sound systems cannot be turned on.
  6. Please note that a technical meeting is not a rehearsal or run-through. Therefore, internal preparations, run-throughs, and practice sessions outside the scope of the technical discussion are not permitted.
  7. If the tenant and their vendors or partners do not conduct a technical meeting, all risks will be the tenant’s responsibility.
  8. The agreements made during the technical meeting serve as the working reference for all parties involved, including PIC Creative Space, the tenant, and their vendors or partners.
  9. PIC Creative Space is not responsible for any changes made outside of what was agreed upon during the technical meeting.

F. LOADING IN

  1. Loading In Fees and Schedule :
    • Shift 1: 18:00 – 23:00 WIB (5 hours) – IDR 1,500,000 per loading.
    • Shift 2: 23:00 – 04:00 WIB (5 hours) – IDR 1,500,000 per loading.
    • Add-ons or Overtime Loading In: IDR 500,000 per hour.
  2. Shift 1 and Shift 2 loading in will be charged after the event ends on the same day as the loading in.
  3. During the loading in process, the use of AC, multimedia, lighting, and sound system at PIC Creative Space is strictly prohibited.
  4. Lighting and other electrical equipment will be turned on according to the agreed loading in schedule.
  5. The loading in schedule that has been booked cannot be CANCELED / RESCHEDULED / REFUNDED for any reason, except in cases of force majeure.
  6. Once the loading in invoice has been issued and sent to the tenant, it cannot be CANCELED / RESCHEDULED / REFUNDED. Please ensure all loading in requirements are carefully reviewed before the invoice is issued.

G. TAX

  1. PIC Creative Space / PT Pilar Inspirasi Citra is a NON-VAT (Non PKP) company and does not issue Tax Invoices (PPN).
  2. ⁠Tax payment receipts issued or received by PIC Creative Space must be submitted to the tenant no later than the 20th of the following month after the tenant has made the payment.

H. SMOKING, WEAPONS, & DRUGS ARE STRICTLY PROHIBITED

  1. Smoking, vaping, and similar products are strictly prohibited in all areas of PIC Creative Space and the Wisma Staco building.
  2. Carrying, using, or storing sharp weapons is strictly prohibited in all areas of PIC Creative Space and the Wisma Staco building.
  3. Carrying, using, or storing narcotics and other illegal substances is strictly prohibited in all areas of PIC Creative Space and the Wisma Staco building.
  4. The tenant is responsible for informing all parties involved in the event—including participants, committee members, guests, speakers, event organizers, vendors, or business partners—about the “NO SMOKING, NO WEAPONS, & NO DRUGS ALLOWED” policy.
  5. If any individual is found smoking, vaping, or engaging in similar activities within PIC Creative Space, a fine of Rp 500,000 per person will be charged. The tenant holds full responsibility for this penalty, not the individual who violated the rule. Wisma Staco management reserves the right to take action per their policy.
  6. If any individual is found carrying, using, or storing sharp weapons within PIC Creative Space, PIC Creative Space has the right to confiscate the item, and Wisma Staco management reserves the right to take appropriate action.
  7. If any individual is found carrying, using, or storing narcotics or other illegal substances, PIC Creative Space has the right to confiscate the items, and Wisma Staco management reserves the right to take appropriate action.
  8. PIC Creative Space will issue an invoice for the fine, which must be paid before the tenant leaves the venue.
  9. Wisma Staco building provides a designated smoking area at the back of the building (corridor area). All individuals involved in the event must use this designated area for smoking. If anyone is found smoking outside this designated area, Wisma Staco management reserves the right to take action per their policy.

I. CLEANING FEE, F&B

    1. If the tenant orders F&B (catering, buffet, meal boxes, coffee break, buffet snacks, snack boxes, etc.) from PIC Creative Space, the cleaning fee will not be charged.
    2. If the tenant orders F&B (catering, buffet, meal boxes, buffet snacks, snack boxes, etc.) from external vendors, a cleaning fee will be charged as follows:
      • Bringing catering and buffet: Rp 500,000 per room.
      • Bringing meal boxes, buffet snacks, and snack boxes: Rp 300,000 per room.
    3. Food and beverages that are not allowed in PIC Creative Space:
      • Coffee and tea in any form (sachet, bottle, cup, boiler), except from KRÝO CAFÉSTORE.
      • Croissants and cookies, except from KRÝO CAFÉSTORE.
      • The tenant is required to inform all parties involved in the event, including participants, committees, guests, speakers, event organizers, vendors, or other partners, about this “FOOD AND BEVERAGES NOT ALLOWED IN PIC CREATIVE SPACE” policy.
    4. No cleaning fee will be charged if F&B is not consumed inside the room. However, the tenant must inform all parties involved in the event about the regulation: “NO FOOD & BEVERAGES ALLOWED INSIDE THE ROOM, EXCEPT FREE FLOW MINERAL WATER & KRÝO CAFÉSTORE.”
    5. The tenant, along with vendors or other partners, is required to maintain cleanliness throughout PIC Creative Space and the Wisma Staco building environment.

J. RULES & OTHER REGULATIONS 

  1. Preparation or loading in & clear area or loading out are included in the rental hours booked through the website.
  2. The electricity capacity provided by PIC Creative Space is 8,000 WATT (FOV) for tenant use, with no option for additional power supply or generator usage.
  3. Tenants must maintain cleanliness throughout Wisma Staco Building.
  4. It is strictly prohibited to bring, move, or modify any equipment or furniture belonging to PIC Creative Space.
  5. Prohibited Actions :
    • Damaging, nailing, or attaching anything that leaves marks in any area of PIC Creative Space and Wisma Staco Building.
    • Leaving or disposing of banners and flower boards in PIC Creative Space or Wisma Staco Building’s trash bins.
    • Cooking in any area of PIC Creative Space or Wisma Staco Building.
    • Using PIC Creative Space’s name, phone number, and address for personal purposes (such as package or food delivery) without prior notice and agreement with PIC Creative Space.
  6. PIC Creative Space does not allow tenants or their vendors/partners to store any items inside or outside the rented room before or after the booked rental hours.
  7. Tenants, vendors, and partners must comply with the rules and regulations set by PIC Creative Space.
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Terms and conditions

Read in English

A. JAM OPERASIONAL

  1. Jam operasional staff
    a. Selasa – Sabtu : 09.00 – 18.00 WIB
    b. Minggu – Senin : Libur
    c. Tanggal Merah : Libur
  2. Jam operasional event
    a. Senin – Minggu : 24 Jam

B. TATA CARA PEMESANAN

  1. Pihak penyewa wajib melakukan survey venue sebelum melakukan pemesanan untuk melihat layout ruangan secara langsung.
  2. Setelah survey venue dilakukan, pihak penyewa wajib melakukan pengecekan status ketersediaan ruangan, tanggal dan jam yang diinginkan secara berkala melalui website http://piccreativespace.id.
    • Survey venue hanya dapat dilakukan di jam operasional staff dan wajib untuk membuat janji agar tidak bentrok dengan kegiatan lainnya.
    • Durasi survey venue max. 1 jam, sudah termasuk keterlambatan dari pihak penyewa untuk tiba di PIC Creative Space.
  3. Apabila pihak penyewa sudah cocok, diharuskan untuk melakukan proses booking melalui website yang disertai dengan pembayaran full payment.
  4. PIC Creative Space tidak memberlakukan sistem down payment (DP).
  5. Jadwal yang sudah di booking melalui website tidak dapat DIBATALKAN / DI-RESCHEDULE / DI-REFUND, kecuali jika terjadi keadaan kahar (force majeure).
  6. Setelah pihak penyewa selesai melakukan proses booking melalui website, staff kami akan menghubungi pihak penyewa untuk melakukan Technical Meeting.
  7. Tambahan lainnya (seperti: manpower untuk lighting, biaya kebersihan, dll) di luar dari penyewaan ruangan akan dibicarakan pada saat Technical Meeting.
  8. Jika ada tambahan lainnya yang harus dibayarkan oleh pihak penyewa (seperti: manpower untuk lighting, biaya kebersihan, dll), maka PIC Creative Space akan mengeluarkan invoice secara terpisah setelah Technical Meeting dan pihak penyewa wajib melunasi pembayaran atas invoice tersebut sebelum event berlangsung.

C. AKSES VENUE & OVERTIME

  1. Pihak penyewa dapat memasuki ruangan sesuai dengan jam sewa yang telah di booking melalui website. Sebagai contoh;
    • Jika pihak penyewa melakukan booking di website pukul 09.00 – 13.00 WIB,  maka pihak penyewa baru bisa memasuki ruangan pukul 09.00 WIB
    • Jika pihak penyewa sudah tiba di PIC Creative Space dari pukul 08.00 WIB namun jam yang telah di booking melalui website adalah pukul 09.00 WIB, maka pihak penyewa masih harus menunggu sampai waktunya tiba untuk memasuki ruangan yang telah di sewa.
  2. Biaya overtime akan dikenakan secara langsung apabila event belum dapat selesai sesuai dengan jam sewa yang telah di booking melalui website. Sebagai contoh;
    • Jika pihak penyewa melakukan booking di website pukul 15.00 – 18.00 WIB, maka event sudah harus selesai dan area sudah harus clear pukul 18.00 WIB.
    • Overtime akan dihitung dari pukul 18.01 – 19.00 WIB dengan hitungan per jam.
  3. Overtime berlaku untuk seluruh item yang telah disewa oleh pihak penyewa kepada PIC Creative Space, seperti; ruangan, manpower, kamera, dll.
  4. Overtime wajib dibayarkan sebelum pihak penyewa meninggalkan venue.
  5. Pihak penyewa tidak dapat melakukan overtime apabila terdapat kegiatan lainnya setelah jam sewa yang telah di booking melalui website.
  6. Biaya overtime ruangan mengikuti harga normal dari tiap ruangan dan biaya overtime manpower dikenakan Rp 100.000,- per manpower per jam.

D. TECHNICAL MEETING

  1. Pihak penyewa wajib melakukan 1 kali technical meeting bersama staff dari PIC Creative Space dan seluruh mitra kerja yang ditunjuk yaitu vendor, catering, photographer, videographer, pemain musik, manpower, panitia acara/event organizer, dan pihak lainnya yang terlibat.
  2. Technical meeting hanya dapat dilakukan di jam operasional staff dan wajib untuk membuat janji agar tidak bentrok dengan kegiatan lainnya.
  3. Technical meeting dapat dilakukan dengan 2 cara; ONSITE & ONLINE, sehingga pihak penyewa perlu memilih satu dari kedua cara tersebut.
  4. Durasi technical meeting max. 2 jam, sudah termasuk keterlambatan dari pihak penyewa untuk tiba di PIC Creative Space (jika onsite) atau join melalui zoom meeting (jika online).
  5. Technical meeting bukanlah rehearsal, sehingga tidak diperbolehkan menyalakan AC dan alat lainnya seperti multimedia, lighting, sound system, TV, dll.
  6. Technical meeting bukanlah gladi resik atau gladi bersih, sehingga tidak diperbolehkan melakukan persiapan atau latihan tertentu selain dari technical meeting dengan PIC Creative Space.
  7. Apabila pihak penyewa tidak melakukan technical meeting maka segala resiko menjadi tanggung jawab dari pihak penyewa.
  8. Hasil kesepakatan saat technical meeting menjadi acuan kerja bersama seluruh pihak.
  9. PIC Creative Space tidak bertanggung jawab atas perubahan yang dilakukan oleh pihak penyewa atau seluruh mitra kerja di luar dari hasil technical meeting.

E. LOADING IN & LOADING OUT

  1. Jam loading
    • Loading normal dari pukul 18.00 – 22.00 WIB, dan dikenakan biaya Rp 1.000.000,- per loading.
    • Loading overtime dari pukul 22.00 – 05.00 WIB, dan dikenakan biaya Rp 500.000,- per jam.
  2. Loading normal dan loading overtime akan dihitung setelah event terakhir pada hari loading tersebut selesai, dan jika tidak ada event terakhir maka akan dihitung setelah jam operasional staff selesai, yaitu pukul 18.00 WIB.
  3. Selama proses loading berlangsung, tidak diperbolehkan untuk menyalakan AC dan lain-lainnya seperti; tv, kamera, multimedia, lighting, dan sound system.
  4. Listrik lampu atau alat penerangan akan menyala sesuai dengan kesepakatan jam loading.
  5. Jadwal yang sudah di booking untuk melakukan loading tidak dapat DIBATALKAN / DI-RESCHEDULE / DI-REFUND, kecuali jika terjadi keadaan kahar (force majeure).

F. PAJAK

  1. PIC Creative Space / PT Pilar Inspirasi Citra merupakan perusahaan NON PKP yang tidak menerbitkan Faktur Pajak (PPN).
  2. Pajak yang dikenakan adalah Pajak PPH Final Pasal 4 Ayat 2 atas sewa tempat dan bangunan (Withholding Tax).
  3. Bukti pembayaran pajak akan diberikan oleh PIC Creative Space kepada pihak penyewa setiap sebelum tanggal 15 di bulan berikutnya setelah pihak penyewa melakukan pembayaran.

G. TATA TERTIB PENGGUNAAN PIC CREATIVE SPACE

  1. Biaya kebersihan sebesar Rp 300.000,- per ruangan akan dikenakan secara langsung kepada pihak penyewa jika membawa makanan dan minuman dari luar dan dinikmati di dalam ruangan (diluar dari free flow mineral water yang disediakan oleh PIC Creative Space sebagai fasilitas).
  2. Listrik yang disediakan oleh PIC Creative Space adalah sebesar 8.000 WATT (FOV) untuk digunakan oleh pihak penyewa tanpa adanya penambahan.
  3. Wajib menjaga kebersihan selama berada di PIC Creative Space.
  4. Wajib menjaga kebersihan toilet, mushola, area lobby, area merokok dan area parkir selama berada di Gedung Wisma Staco.
  5. Tidak diperbolehkan membawa, memindahkan dan merubah peralatan milik PIC Creative Space.
  6. Tidak diperbolehkan merusak, memaku dan menempelkan sesuatu yang meninggalkan bekas di seluruh area PIC Creative Space dan di lingkungan Gedung Wisma Staco.
  7. Tidak diperbolehkan meninggalkan atau membuang spanduk dan papan bunga di tempat sampah PIC Creative Space atau Gedung Wisma Staco.
  8. Tidak diperbolehkan merokok dan vaping di seluruh area PIC Creative Space dan di lingkungan Gedung Wisma Staco.
  9. Tidak diperbolehkan memasak di seluruh area PIC Creative Space dan di lingkungan Gedung Wisma Staco.
  10. Tidak diperbolehkan membawa senjata api atau senjata tajam, minuman beralkohol, obat-obatan terlarang di seluruh area PIC Creative Space dan di lingkungan Gedung Wisma Staco.
  11. Tidak diperbolehkan menggunakan nama, nomor dan alamat PIC Creative Space untuk kepentingan pribadi tanpa adanya informasi dan kesepakatan dengan PIC Creative Space.
  12. Tidak diperbolehkan menggunakan saluran atau stop kontak listrik diluar dari yang telah ditentukan tanpa seizin PIC Creative Space.
  13. Area parkir motor, mobil dan sepeda dari PIC Creative Space terdapat di dalam area gedung Wisma Staco, sehingga pihak penyewa harus mengikuti seluruh peraturan yang ditetapkan oleh pihak Gedung Wisma Staco.
  14. PIC Creative Space tidak memiliki toilet dan mushola, sehingga pihak penyewa bisa menggunakan toilet dan mushola yang disediakan oleh pihak Gedung Wisma Staco dan mengikuti seluruh peraturan yang ditetapkan oleh pihak Gedung Wisma Staco.
  15. Kegiatan Berlangsung Sesuai Pemesanan
    • Akses pihak penyewa untuk memasuki ruangan akan dibuka sesuai dengan jam sewa yang telah di booking melalui website.
    • PIC Creative Space tidak memberikan waktu lebih di awal dan di akhir untuk pihak penyewa melakukan loading in/out atau persiapan lainnya.
    • Persiapan dari pihak penyewa termasuk dalam jam sewa, sehingga pihak penyewa wajib menambah jam sewa yang di booking melalui website jika membutuhkan waktu lebih untuk loading in/out atau persiapan lainnya.
    • PIC Creative Space tidak menerima titipan barang dalam bentuk apapun untuk diletakkan di dalam atau di luar ruangan sebelum atau sesudah jam sewa yang telah di booking melalui website.
  16. Pihak Penyewa Membawa Vendor Pribadi atau Mitra Kerja Lainnya
    • Pihak penyewa bertanggungjawab atas kecelakaan maupun kelalaian dari vendor atau mitra kerja lainnya, dan PIC Creative Space akan meminta ganti rugi kepada pihak penyewa atas kerugian yang diakibatkan oleh vendor vendor atau mitra kerja lainnya.
    • Pihak penyewa bersama vendor atau mitra kerja lainnya wajib membersihkan semua sampah yang ditimbulkan (termasuk spanduk atau papan bunga) dan membuangnya ke tempat sampah utama di lingkungan Gedung Wisma Staco.
    • Pihak penyewa bersama vendor atau mitra kerja lainnya tidak diperbolehkan melakukan dekorasi di luar dari pembahasan yang sudah disepakati saat technical meeting.
    • Pihak penyewa bersama vendor atau mitra kerja lainnya tidak diperkenankan merusak, memaku, menempelkan sesuatu yang meninggalkan bekas di karpet, lantai, tembok, peredam suara, gordyn, kaca, pintu, interior dan peralatan atau perlengkapan lainnya yang terdapat di venue. Kelalaian yang mengakibatkan kerusakan akan dikenakan ganti rugi sebesar biaya perbaikan.
    • Pihak penyewa bersama vendor atau mitra kerja lainnya hanya bisa menggunakan ruangan sesuai dengan jam sewa yang telah di booking melalui website dan tidak diperbolehkan menggunakan area lain di PIC Creative Space dan di lingkungan Gedung Wisma Staco.
    • Pihak penyewa bersama vendor atau mitra kerja lainnya dilarang membawa, memindahkan dan merubah peralatan milik PIC Creative Space.
    • PIC Creative Space tidak menerima titipan barang dari vendor atau mitra kerja lainnya dalam bentuk apapun untuk diletakkan di dalam atau di luar ruangan sebelum atau sesudah jam sewa yang telah di booking melalui website.
    • Pihak penyewa bersama vendor atau mitra kerja lainnya wajib mematuhi tata tertib dan peraturan yang berlaku di PIC Creative Space.
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